Patient Information
Kim Frederickson and Stephen Dalton and their staff are dedicated to providing you with a pleasant visit and care that improves your situation. Our administrative staff is available to answer questions about scheduling, insurance and financial policy.
This section offers information from the administrative side of the practice including:
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FREQUENTLY ASKED QUESTIONS:
1. What conditions does Novato Dermatology treat?
At Novato Dermatology, we treat a wide range of skin conditions, including acne, eczema, psoriasis, rosacea, skin cancer, rashes, and fungal infections. We also offer treatments for cosmetic concerns such as wrinkles, hyperpigmentation, scars, and age spots. Our team specializes in both medical and cosmetic dermatology to help you achieve healthy, radiant skin.
2. Do I need a referral to see a dermatologist at Novato Dermatology?
In most cases, you do not need a referral to schedule an appointment at Novato Dermatology. However, if you have an HMO insurance plan, a referral from your primary care provider may be required. Please check with your insurance provider to confirm the requirements.
3. What should I expect during my first dermatology appointment at Novato Dermatology?
During your first visit to Novato Dermatology, we will conduct a thorough consultation to discuss your skin concerns and medical history. You can expect a comprehensive skin exam, and depending on your needs, we may recommend treatments or conduct diagnostic tests such as biopsies. We are dedicated to providing personalized care and ensuring you feel comfortable throughout the process.
4. How do I prepare for my dermatology appointment?
To prepare for your appointment at Novato Dermatology, bring your insurance information and a list of medications you are currently taking. If you’re being seen for a skin condition, such as acne or a rash, it’s helpful to avoid applying any topical products on the area before your appointment. If you’re coming in for a skin check, try to avoid wearing makeup so the dermatologist can thoroughly examine your skin.
5. What is a skin check, and how often should I have one at Novato Dermatology?
A skin check is a full-body exam where our dermatologists look for signs of skin cancer or other skin conditions. We recommend annual skin checks for everyone, especially those with a family history of skin cancer, a history of sunburns, or any noticeable changes in moles or skin texture. Our team at Novato Dermatology will provide a thorough evaluation and discuss any concerns you may have.
6. What are the most common treatments for acne at Novato Dermatology?
At Novato Dermatology, we offer a variety of acne treatments tailored to your skin type and severity of acne. Common treatments include topical creams or gels (such as benzoyl peroxide, salicylic acid, or retinoids), oral medications (including antibiotics or hormonal treatments), and advanced procedures like chemical peels, laser therapy, or light treatments. We will work with you to create a treatment plan that helps you achieve clear skin.
7. Are dermatology treatments covered by insurance at Novato Dermatology?
Most dermatology treatments at Novato Dermatology are covered by insurance, but coverage may vary depending on your specific plan and treatment. We accept a wide range of insurance providers, including PPO, HMO, and Medicare. We recommend contacting our office ahead of time to verify your coverage and discuss any out-of-pocket costs.
8. Can Novato Dermatology help with hair loss?
Yes! At Novato Dermatology, we specialize in diagnosing and treating various types of hair loss, including male and female pattern baldness, alopecia areata, and hair thinning caused by medical conditions or medication side effects. We offer advanced treatments such as platelet-rich plasma (PRP) therapy, topical treatments, and prescription options to help restore hair growth.
9. How can I prevent premature aging of my skin?
Preventing premature aging starts with a consistent skincare routine, including daily sunscreen application (SPF 30 or higher), staying hydrated, eating a nutrient-rich diet, and avoiding smoking. At Novato Dermatology, we offer advanced anti-aging treatments such as Botox, dermal fillers, chemical peels, and laser skin resurfacing to help smooth fine lines and wrinkles and restore youthful skin. Our team can customize a treatment plan based on your skin’s specific needs.
10. What is a biopsy, and why might I need one at Novato Dermatology?
A biopsy is a minor procedure where a small sample of skin tissue is removed for further examination under a microscope. This is typically done to evaluate suspicious growths or moles that may be a concern for skin cancer. If you have a mole or lesion that is changing in size, color, or shape, a biopsy may be necessary. At Novato Dermatology, we make this process as quick and comfortable as possible, and we will walk you through each step.